FAQ

 

Because these original cells help to regenerate the skin and maintain its overall balance throughout life, they have a vital role to play. The skin’s wealth of original cells peaks at birth, but it is still extremely vulnerable during the first two years of a child’s life. During this critical period, the skin barrier is still developing and the skin is extremely vulnerable to daily stress factors. That’s why it’s so important to protect and strengthen the skin to preserve its precious wealth of original cells.
If you’d like to know more, please read About Mustela Bébé's new care products

Our research has revealed that a baby’s skin contains a precious wealth of original cells at birth. Unique to every individual, these cells last a lifetime. It’s important to protect the “integrity” of these original cells because they play an important role in keeping a person’s skin healthy throughout their life. They help to regenerate the skin, maintain its overall balance and protect it from daily stress factors.
To learn more, please read About Mustela Bébé’s new care products

A baby’s skin is finer and more sensitive than other types of skin. Before it matures, the skin does not immediately provide a fully-protective barrier against external stress factors. It is dehydrated at birth and cannot maintain an optimal level of hydration in the first few months of life.
Our research has also revealed that a baby’s skin contains a precious wealth of original cells that are individually unique and valuable and last a lifetime. This wealth peaks at birth, but remains extremely vulnerable for the first two years of an infant’s life. These original cells play an important role in keeping a person’s skin healthy throughout their life. They help to regenerate the skin, maintain its overall balance and protect it from daily stress factors.
To protect these precious and unique cells and promote their growth, a baby’s skin needs to be strengthened and protected every day using specially formulated products.
To learn more about the specific characteristics of your baby’s skin, please read our advice sheet.

At every stage of development begnning with sourcing raw plant materials, product design and development, production, marketing and end of product life, we do everything possible to limit the impact on the environment. We have applied this strategy as part of our continuous improvement process for several years. For example, all Mustela bottles are recyclable, our cartons are made from paper sourced from sustainably-managed forests, and Mustela Bébé foam formulations are biodegradable.

If you’d like to know more about our commitment to sustainable development, take a look at the Mustela product lifecycle.

Our research has revealed that a baby’s skin contains a precious wealth of original cells at birth. Unique to every individual, these cells last a lifetime, but are extremely vulnerable. After this fundamental discovery, we selected Avocado perseose® to use in our new Mustela Bébé formulations because it meets the specific needs of a baby’s skin starting at birth and as it matures. It helps develop the skin’s barrier function and preserves its precious wealth of cells by acting as a protective shield against daily stress factors. Avocado perseose® is also part of a new generation of biomimetic active ingredients. Perfectly suited for the delicate skin of babies, it combines proven effectiveness with a high tolerance factor.
Avocado perseose®’s effectiveness and high tolerance factor has been clinically tested and scientifically proven. Avocado perseose® is an exclusive and patented active ingredient and only Mustela products offer its unique benefits.
To learn more about Avocado perseose, please check our special section.

An active ingredient is biomimetic if it complies with the principle of biomimetism, that is, it has an advanced capacity to resemble nature, and to mimic its structure or functioning mechanisms. More specifically in dermo-cosmetic terms, an ingredient is considered to be biomimetic if it naturally has a perfect affinity with the skin and a high tolerance factor. This means it is capable of strengthening the skin's function when it has been weakened and helps it mature and develop without disruption.  
Avocado perseose, a unifying active ingredient used in new Mustela Bébé formulations, is a biomimetic active ingredient. It has the same effect on the skin as in its original environment, where it helps fruit grow and ripen.
To learn more, visit the Mustela and natural products page or download the definition of natural products applied to Laboratoires Expanscience’s dermo-cosmetic products.

We have always given top priority to ingredients of natural origin and source most of the active principles and ingredients used in our products from the plant world. Mustela Bébé products now contain on average 92% ingredients of natural origin, and up to 99% for some products.
However, some ingredients are essential to the preservation, stability and sensory qualities of our products, and for which no alternative exists in nature. Some ingredients of natural origin are not compatible with our high standards of efficiency and safety, or are unpleasant to use. In this case, we use synthetic ingredients assessed by key health authorities and approved by regulatory authorities, which have been proven to be effective and safe for even the most delicate skin.
Dermatologically-tested under pediatric supervision, all of our products have a high-tolerance factor and are guaranteed hypoallergenic*.

*Formulated to minimize the risk of allergic reaction.

We only use carefully-selected substances in our products to guarantee the safest ingredients for you and your baby, while protecting the environment. All of our product formulations are free from alcohol, essential oils, parabens, phenoxyethanol, phthalates, GMO plant extracts, aluminium chlorohydrate, ingredients of animal origin (except beehives, purified lanolin and milk products), terpenes (camphor, menthol and eucalyptus) and triclosan.

To learn more, visit the Mustela and natural products page or download the definition of natural products applied to Laboratoires Expanscience’s dermo-cosmetic products.

Non opened, Mustela products are most effective between 24 and 36 months from their date of manufacture. After the opening we advise you to use our products before the expiration date shown on each product's packaging by this logo (see the pictogram)  

To ensure that your Mustela skin care products keep well we recommend that you close them properly after use and not transfer them to any other container

In order to guarantee optimum safety to users, cosmetic products are rigorously controlled by regulations that are common to European Union as a whole and frequently updated in accordance with scientific advancements and technologies. These regulations define, notably, lists of banned substances (more than 1300) and the substances subject to restrictions.

Once the cosmetic products are commercialised they are once again subjected to controls by the laboratories through a cosmetovigilance process and by the health autorities. At any moment they can be investigated in the event of a problem, and be taken off the market.

Mustela is regularly subjected to controls and collaborates closely with the authorities on each and every occasion.

Mustela develops its products in strict accordance with the cosmetic regulations. In addition to these regulatory requirements, we have our own specific rules in order to guarantee the perfect harmlessness of our products.

First, a committee of experts (toxicologists, pharmacists, and chemists) selects the ingredients in our formulas for their high tolerance.

Next, we focus particularly to the conservative capacity of our products. Indeed, they are used in the warm and wet environment of bathrooms, which fosters the development of bacteria and mold. Each product integrates the safer and best adjusted conservation mode for its intended skin's type.

Finally, before their launch on the market our products have been tested many times to ensure their efficacy, harmlessness and  security.

By choosing Mustela, you can be sure to enjoy safe and effective products week after week.

No, we do not test our products on animals. As a french based company, Mustela complies with the European regulation 1223/2009 that bans animal testing since 2004 for final products and completely since 2013 for ingredients. We do not perform any animal tests on our product formulations or ingredients nor ask the others to test on our behalf before launching any of our products on the market. As part of our innovation and continuous improvement process to evaluate product safety, we have developed a new and unique model using reconstructed infant epidermis that allows to test the tolerance and the effectiveness of Mustela products without using animal testing.Products safety remains our first priority

 

 

 

لا، نحن لا نختبر منتجاتنا على الحيوانات. حيث اننا كشركة فرنسية نستند مع موستيلا نتوافق مع اللائحة الأوروبية 1223/2009 التي تحظر التجارب على الحيوانات منذ عام 2004 للمنتجات النهائية وبشكل كامل منذ عام 2013 للمكونات. نحن لم نقم بإجراء أي اختبارات على الحيوانات لتركيبات المنتج أو المكونات ولا نطلب من الآخرين الاختبار نيابة عنا قبل إطلاق أي من منتجاتنا في السوق، كجزء من الابتكار وعملية التحسين المستمر لتقييم سلامة المنتجات، قمنا بتطوير نموذج جديد وفريد من نوعه باستخدام بشرة الرضع التي تسمح لاختبار فعالية منتجات موستيلا دون استخدام الإختبار على الحيوانات حيث تبقى السلامة هي  الأولوية الأولى بالنسبة لنا. 

To develop the safest and most effective products for your baby, our researchers need to know the specific characteristics and needs of your baby’s skin. By reconstituting the epidermis of a baby and young child in our laboratories, our teams gain an in-depth knowledge of the skin, its cells and genes, to better understand its physiology and development. This is the world’s first patented epidermis of its kind and only Laboratoires Expanscience’s Mustela researchers are able to perform these experiments. We also use reconstituted epidermises to test the effectiveness and tolerance factor of our products with a high level of precision and reliability.